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  • العربية

Privacy & Data Protection

Privacy Policy

Last updated: November 2026

This policy explains how Atlas International Services (“Atlas”, “we”) collects personal data through this website, why we process it, how long we keep it, and the rights you have under the Kingdom of Saudi Arabia’s Personal Data Protection Law (Royal Decree No. M/19 dated 9/2/1443H, as amended) and its Implementing Regulations. We are the “controller” of the data collected through this website.

1. Data we collect

We collect only the data you choose to give us:

  • “Contact Us” form: name, email address, phone number, subject and message.
  • “Partner With Us” form: company name, country, website, business category and brand, current markets, registration status, annual sales, email address, message, and the company profile file if you attach one.
  • Limited technical data: IP address and request details in server logs for security and abuse prevention, and strictly necessary cookies (see section 8).

We do not ask for sensitive data (such as health, religious or national-ID data). Please do not include it in your message.

2. Purposes of collection and processing

  • To answer your enquiries and requests.
  • To review partnership and distribution requests and follow up with you.
  • To keep a record of correspondence for internal business purposes.
  • To protect the website against spam and abuse.
  • To comply with applicable laws and regulatory requirements.

We do not use your data for marketing without your explicit consent, and we never sell it.

3. Legal basis

We process your data based on your consent, which you give by ticking the consent box and submitting the form after reading this policy, and on our legitimate interest in answering business correspondence, without prejudice to your rights.

4. Who we share data with

  • Authorised Atlas staff who handle your request, through an internal email notification.
  • Service providers that process data on our behalf and under our instructions, such as our hosting provider and our email service provider.
  • Government authorities where the law requires it.

We do not disclose your data to anyone else for their own purposes.

5. Transfers outside the Kingdom

Website data may be hosted or processed by service providers whose data centres are outside the Kingdom. In that case we transfer data only in line with the conditions set by the law and its regulations, and we make sure it remains appropriately protected.

6. Retention

  • “Contact Us” messages: kept for up to 24 months from the date of submission.
  • Partnership requests and attachments: kept while the request is being reviewed and for the resulting business relationship, and for no more than 36 months after the last contact, unless the law requires a longer period.
  • Technical server logs: kept for a short period required for security purposes.

When the period ends we delete the data or irreversibly anonymise it.

7. Security

We apply appropriate organisational and technical measures, including encrypted connections (HTTPS), restricting administration access to authorised accounts, and backups. No electronic transmission or storage is 100% secure. If a breach affects your data, we will notify the competent authority and the affected individuals as the law requires.

8. Cookies

We use only cookies needed for the site to work: a language preference cookie (atlas_lang) and security/session cookies (CSRF and Session). We may infer an approximate country from your IP address solely to choose the default language. We do not use tracking, advertising or third-party analytics cookies.

9. Your rights

Under the law you have the right to:

  • be informed how your data is collected and why it is processed;
  • access the personal data we hold about you;
  • obtain a copy of it in a clear format;
  • request correction, completion or updating of your data;
  • request destruction of your data when it is no longer needed;
  • withdraw your consent at any time, without affecting processing carried out before withdrawal.

To exercise any of these rights, email us at it@sa-atlas.com with suitable proof of identity and we will respond within the periods set by law. You may also complain to the competent authority (the Saudi Data & AI Authority – SDAIA) if you believe your data has been processed in breach of the law.

10. Children

This website is aimed at businesses and is not directed at anyone under 18. We do not knowingly collect data from children.

11. Changes to this policy

We may update this policy from time to time. The current version is always published on this page with its last-updated date.

12. Contact us

Atlas International Services — KSA, Riyadh, Abu Baker Elsediq Street
Email: it@sa-atlas.com
Phone: 966114568338

Atlas International Services

Connecting Saudi Arabia with world-class health, nutrition and consumer brands since 1991.

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Privacy Policy